Phil G Posted September 10, 2016 Share Posted September 10, 2016 I'm not receiving email notification from posts or comments on others posts. My settings appear to be correct. How will I know if anyone answers this post. Link to comment Share on other sites More sharing options...
SM25T Posted September 10, 2016 Share Posted September 10, 2016 Look at 'new and updated' tab. That way you don't miss anything that changes .... In any areas. Link to comment Share on other sites More sharing options...
Alan Archer Posted September 10, 2016 Share Posted September 10, 2016 It is very annoying. Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted September 12, 2016 Support Team Share Posted September 12, 2016 Are you still not receiving notifications? I've tested the email sending from the site and it works so there may be an issue with the notification settings. Either that or the email server had the weekend off :-) Link to comment Share on other sites More sharing options...
Alan Archer Posted September 12, 2016 Share Posted September 12, 2016 Not receiving them either Shaun!Alan Link to comment Share on other sites More sharing options...
Phil G Posted September 13, 2016 Author Share Posted September 13, 2016 Still no notifications. Oh, also not receiving private message notifications either! Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted September 13, 2016 Support Team Share Posted September 13, 2016 NDP are currently troubleshooting an issue with user profiles and I suspect this issue is related to that. I've asked for an update and notified them of this issue. Link to comment Share on other sites More sharing options...
shn7 Posted September 17, 2016 Share Posted September 17, 2016 Hi Shaun,JKay has kindly pointed me to this thread having noted I've not been getting email notifications in the last few days.Is there any expectation when a fix will be in place?Steve. Link to comment Share on other sites More sharing options...
Phil G Posted October 9, 2016 Author Share Posted October 9, 2016 Is anyone actively looking into this problem or am I just posting for my own amusement? Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted October 10, 2016 Support Team Share Posted October 10, 2016 Hi Phil - it was tested and found to be working. If that is not the case then I will re-open the ticket. Shaun Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted October 10, 2016 Support Team Share Posted October 10, 2016 Testing comment notification for this thread. Link to comment Share on other sites More sharing options...
Alan Archer Posted October 10, 2016 Share Posted October 10, 2016 Hi Shaun,I now receive email notifications of BM's again but still no notifications of replies to posts.Alan Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted October 10, 2016 Support Team Share Posted October 10, 2016 OK I've reopened the ticket and NDP are looking at it. Link to comment Share on other sites More sharing options...
shn7 Posted October 12, 2016 Share Posted October 12, 2016 Having just got round to looking this up having received no update notifications I can confirm they still aren't working here too. Link to comment Share on other sites More sharing options...
Paul Deslandes Posted October 18, 2016 Share Posted October 18, 2016 I haven't received notification of a reply post for a long time. I do seem to get notifications of Blatmail messages though.Paul Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted October 19, 2016 Support Team Share Posted October 19, 2016 Hi Paul - that is exactly the situation. It seems that a Drupal update has caused the problem. NDP are investigating.Shaun Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted November 4, 2016 Member Share Posted November 4, 2016 I'm getting some emails today from followed threads... but they are old. This could be interesting...Jonathan Link to comment Share on other sites More sharing options...
Phil G Posted November 5, 2016 Author Share Posted November 5, 2016 Oooh! And now my picture has disappeared. Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted November 7, 2016 Support Team Share Posted November 7, 2016 The lack of email notifications was due to an automated job not running. NDP are investigating but I've asked them to delete the queue before restarting the job as there are 10k+ waiting to go and that might cause some issues!Hopefully we'll have a resolution this week.Your picture can be re-added. In fixing a problem a while back related to user profiles, some avatars were lost. If you re-add the picture it should stay. Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted November 7, 2016 Member Share Posted November 7, 2016 The lack of email notifications was due to an automated job not running. NDP are investigating but I've asked them to delete the queue before restarting the job as there are 10k+ waiting to go and that might cause some issues!That sounds smart.ThanksJonathan Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted November 11, 2016 Member Share Posted November 11, 2016 Quite a lot coming though now.Jonathan Link to comment Share on other sites More sharing options...
Alan Archer Posted November 11, 2016 Share Posted November 11, 2016 hallelujah Alan Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted November 11, 2016 Support Team Share Posted November 11, 2016 Job now running properly. Link to comment Share on other sites More sharing options...
Phil G Posted November 11, 2016 Author Share Posted November 11, 2016 Yippee....! Just had three on the trot. Many thanks Now onto fixing the lack of image in the photo gallery and blog position which should be to the right of the page. Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted December 13, 2016 Member Share Posted December 13, 2016 I think that I'm not getting these again.Anyone else?Jonathan Link to comment Share on other sites More sharing options...
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