philwaters Posted August 20, 2016 Share Posted August 20, 2016 Hi,Sent a couple of PM's just now and both times I've had a warning that there was an error sending email, but it says the message was sent.Mail server issues?Phil Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted August 20, 2016 Member Share Posted August 20, 2016 i used to see that sometimes, but they always got through.Have you checked that you're below your limit?Jonathan Link to comment Share on other sites More sharing options...
philwaters Posted August 21, 2016 Author Share Posted August 21, 2016 Yes I am - the message goes to the other person, I just don't think an email is being sent out to let them know. I know I'm not getting emails either, depsite getting new messages.Phil Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted August 21, 2016 Member Share Posted August 21, 2016 ... just had a look. I don't think email notifications of followed threads are being sent either.Please can someone confirm.Jonathan Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted August 21, 2016 Support Team Share Posted August 21, 2016 There are currently some issues with the websitehelp email address so notifications are not being sent from the website. We are addressing the problem. Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted August 21, 2016 Member Share Posted August 21, 2016 ThanksJonathan Link to comment Share on other sites More sharing options...
John Vine Posted August 22, 2016 Share Posted August 22, 2016 I don't think email notifications of followed threads are being sent either.I think you're right, JK. Also, when I checked my profile (advanced settings) just now, the Receive content follow-up notification e-mails checkbox was unticked. I don't recall ever having done that. Could it have been done by the system in some way?JV Link to comment Share on other sites More sharing options...
Member Jonathan Kay Posted August 22, 2016 Member Share Posted August 22, 2016 Thanks, John.I have the same in Advanced settings but don't remember what it used to be. I also don't understand the relation between what is set there and the actions I select for notifying email in a particular thread.Jonathan Link to comment Share on other sites More sharing options...
John Vine Posted August 22, 2016 Share Posted August 22, 2016 I've just received the same confusing system acknowledgement when sending a message:JV Link to comment Share on other sites More sharing options...
Support Team Shaun_E Posted August 22, 2016 Support Team Share Posted August 22, 2016 The PM is sent and viewable but the email to the recipient telling them have a PM is not working at the moment. Link to comment Share on other sites More sharing options...
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