Blokko Posted October 14, 2007 Share Posted October 14, 2007 As I’m sure many people do, I sometimes click on the ‘Check here to be notified by email whenever someone replies to your topic’ option when posting on BC. When I do this now I don’t get any notification to my Hotmail account (though it has worked fine in the past). I’ve checked the ‘Blocked Senders’ list and there is nothing there that mentions Blatchat. Does anyone else have the same problem? Could someone provide me with the email address that is used to send out these notifications please, so that I can add it to my safe list? Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
rj Posted October 14, 2007 Share Posted October 14, 2007 Hotmail filters blatmails Hotmail also filters my emails *mad* Hotmail stinks !!! Link to comment Share on other sites More sharing options...
k80rum Posted October 14, 2007 Share Posted October 14, 2007 Can't really answer your question Steve, but the blatmail utility seems a tad unreliable at the moment so your hotmail account may not necessarily be to blame. I, and I notice others have had to put a call out on the forums because blatmails don't always seem to get through. (It's Colin M at the moment that I'm going to have to at) I've started filing away the addresses of people I speak to, even if I'm expecting it to be a one off, rather than relying on the blat-post method too much. Darren E Website and Emerald maps library Superlight R #54 Edited by - k80rum on 14 Oct 2007 16:32:06 Link to comment Share on other sites More sharing options...
Site Manager Posted October 14, 2007 Share Posted October 14, 2007 Blokko, Blatmails are sent from private.mail@blatchat.com, but have a return address of the person who sent the mail, so that replies get back to the right place. Notifications are sent from mailsender@blatchat.com. As I have commented before, Hotmail accepts the mail from Blatchat, but doesn't pass it on to the recipient, so we're all in the dark.blatmail utility seems a tad unreliable at the momentIf you can tell me when a message is meant to have been sent, I can check the logs and try to find out what has happened. Link to comment Share on other sites More sharing options...
k80rum Posted October 14, 2007 Share Posted October 14, 2007 If you can tell me when a message is meant to have been sent, I can check the logs and try to find out what has happened. Many thanks I can't be more specific than the fact that it was from myself to Colin Mill and it was sent between 12pm and 5pm. I'm don't recall exactly what time on Friday it was sent but I'll try it again now.. Darren E Website and Emerald maps library Superlight R #54 Link to comment Share on other sites More sharing options...
Site Manager Posted October 14, 2007 Share Posted October 14, 2007 ok, I can see a message sent to Colin at 16:45:17 on Friday (can't see who it's from though), accepted by the Tiscali server at 16:45:19 Have to wait to see if Colin can let us know if it arrived. Oh, and tonight at 22:48, also accepted by Tiscali Link to comment Share on other sites More sharing options...
Blokko Posted October 14, 2007 Author Share Posted October 14, 2007 BC Site Manager The problem that I have had is with notifications that someone has replied to a thread rather than direct BlatMail between two BC members. Not sure if both go through the same mechanism technically? It is worth reiterating that both the BlatMail and thread notification functions have worked fine in the past. What I’d like to do, if it’s not too much bother, is for you to reply again to this post (which I will have selected the ‘Check here to be notified by email whenever someone replies to your topic’ Option). If you can then chase this through to an outgoing email from the BC mail server to my Hotmail account, I’ll then have some ammo to hit the Hotmail support site with. BTW, I’ll add private.mail@blatchat.com and mailsender@blatchat.com to my ‘safe list’ (for both senders and mailing lists) on Hotmail. I have read in the past that Hotmail are trying to clamp down on spam mail and this site may have got caught up in this dragnet. Many thanks. Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
Site Manager Posted October 15, 2007 Share Posted October 15, 2007 ok Link to comment Share on other sites More sharing options...
Site Manager Posted October 15, 2007 Share Posted October 15, 2007 After a few attempts to find the hotmail domain, this has been written to the log: SYSTEM [0D0C] 09:47:28 Client session Message id USX25040 item 200710150934403381-927943854_2.tm$ SYSTEM [0D0C] 09:47:28 Client session DNS query 'hotmail.com' 0 (4) [OK - 2] SYSTEM [0D0C] 09:47:28 Client session Connecting to 'mx4.hotmail.com' 65.54.245.104 [0D0C] 09:47:28 Client session Connected 65.54.245.104 [0D0C] 09:47:28 Client session <<< 220 bay0-mc12-f8.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations 65.54.245.104 [0D0C] 09:47:28 Client session >>> EHLO inetc520.inetc.net 65.54.245.104 [0D0C] 09:47:29 Client session <<< 250 OK SYSTEM [0D0C] 09:47:29 Client session SSL: Not verified (6) - proceed anyway 65.54.245.104 [0D0C] 09:47:29 Client session >>> MAIL From: SIZE=708 65.54.245.104 [0D0C] 09:47:29 Client session <<< 250 mailsender@blatchat.com....Sender OK 65.54.245.104 [0D0C] 09:47:29 Client session >>> RCPT To: 65.54.245.104 [0D0C] 09:47:29 Client session <<< 250 steve_*******@hotmail.com 65.54.245.104 [0D0C] 09:47:29 Client session >>> DATA 65.54.245.104 [0D0C] 09:47:29 Client session <<< 354 Start mail input; end with . 65.54.245.104 [0D0C] 09:47:29 Client session <<< 250 Queued mail for delivery 65.54.245.104 [0D0C] 09:47:29 Client session >>> QUIT 65.54.245.104 [0D0C] 09:47:30 Client session <<< 221 bay0-mc12-f8.bay0.hotmail.com Service closing transmission channel SYSTEM [0D0C] 09:47:30 Client session Disconnected Link to comment Share on other sites More sharing options...
Blokko Posted October 15, 2007 Author Share Posted October 15, 2007 My Hotmail access is blocked from work, so I'll check when I get back home tonight. Many thanks for your assistance. Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
k80rum Posted October 15, 2007 Share Posted October 15, 2007 Many thanks for the verification Darren E Website and Emerald maps library Superlight R #54 Link to comment Share on other sites More sharing options...
JACK FLASH Posted October 15, 2007 Share Posted October 15, 2007 I know the problem with Hotmail. That' s why I am going to try to switch my private e-mailadress to Gmail (Google) and see if these guys give a better service. Link to comment Share on other sites More sharing options...
Blokko Posted October 15, 2007 Author Share Posted October 15, 2007 Nothing in my Hotmail account when I got home from BlatChat (but a couple of junk emails that managed to get through). I’ve raised a call with Bill’s support dept, but not holding out much hope. I got a gmail account when I set up Picassa, so like JACK FLASH I may well change my BC details to point at this email account instead. Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
LazerBrain Posted October 16, 2007 Share Posted October 16, 2007 Hotmail blocks any email sent from my personal domain, UNLESS it is in reply to a Hotmail email - in which case it gets straight through. cheers, Darren. Link to comment Share on other sites More sharing options...
Blokko Posted October 21, 2007 Author Share Posted October 21, 2007 Still not heard anything from Hotmail Support, but surprised to see an L7 Club Forums email notify in my inbox this morning! Not sure yet if this is due to a technical change from either the club website or Hotmail, or just some kind of fluke. Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
Site Manager Posted October 21, 2007 Share Posted October 21, 2007 no changes here Link to comment Share on other sites More sharing options...
Blokko Posted October 21, 2007 Author Share Posted October 21, 2007 Just got a notify from the Site Manager response to this thread, so maybe Hotmail Support has sorted things and not notified me Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
Site Manager Posted October 21, 2007 Share Posted October 21, 2007 I'll be amazed if Hotmail have actually done anything, it will be the first time in my experience. Anyhoo, here's the log entries for that last one: SYSTEM [162C] 11:15:45 Client session Message id AUI46911 item 200710211113110834-928340389_1.tm$ SYSTEM [162C] 11:15:45 Client session DNS query 'hotmail.com' 0 (4) [OK - 2] SYSTEM [162C] 11:15:45 Client session Connecting to 'mx1.hotmail.com' 65.54.244.136 [162C] 11:15:45 Client session Connected 65.54.244.136 [162C] 11:15:45 Client session <<< 220 bay0-mc3-f11.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations 65.54.244.136 [162C] 11:15:45 Client session >>> EHLO inetc520.inetc.net 65.54.244.136 [162C] 11:15:45 Client session <<< 250 OK SYSTEM [162C] 11:15:45 Client session SSL: Not verified (6) - proceed anyway 65.54.244.136 [162C] 11:15:45 Client session >>> MAIL From: SIZE=708 65.54.244.136 [162C] 11:15:45 Client session <<< 250 mailsender@blatchat.com....Sender OK 65.54.244.136 [162C] 11:15:45 Client session >>> RCPT To: 65.54.244.136 [162C] 11:15:46 Client session <<< 250 steve_*******@hotmail.com 65.54.244.136 [162C] 11:15:46 Client session >>> DATA 65.54.244.136 [162C] 11:15:46 Client session <<< 354 Start mail input; end with . 65.54.244.136 [162C] 11:15:46 Client session <<< 250 Queued mail for delivery 65.54.244.136 [162C] 11:15:46 Client session >>> QUIT 65.54.244.136 [162C] 11:15:46 Client session <<< 221 bay0-mc3-f11.bay0.hotmail.com Service closing transmission channel SYSTEM [162C] 11:15:46 Client session Disconnected Link to comment Share on other sites More sharing options...
Blokko Posted October 21, 2007 Author Share Posted October 21, 2007 Thanks, I’ll send this latest log back to Hotmail Support to see if they will own up to changing anything BTW, your latest response has also generated an email to my Hotmail account, so it looks to be sorted (for the moment anyhow)... Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
Site Manager Posted October 21, 2007 Share Posted October 21, 2007 Well, of course it could be that adding private.mail and mailsender to your safe list has allowed them through. You could try removing them and seeing what happens. Link to comment Share on other sites More sharing options...
Blokko Posted October 21, 2007 Author Share Posted October 21, 2007 Now it is working, I’m all for leaving it well alone. When I originally added the Blatchat email addresses to my safe list I still didn’t get the notifications through. It could be that there is a delay between making an address safe and it taking effect on the Hotmail servers. Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
Blokko Posted October 23, 2007 Author Share Posted October 23, 2007 FWIW, here's the eventual reply from Hotmail tech support. Doesn't really give us any useful info, but what can you expect for free? Hello Steve, Thank you for writing back to Windows Live Hotmail Technical Support. My name is Jomary and I gathered that you would like to know why you are unable to receive e-mail from blatchat.com domain previously. I understand how important it is for you to properly receive messages sent to your account. Steve, in order to help you with your issue, please advise your sender to visit our Postmaster site at: http://postmaster.hotmail.com/Troubleshooting.aspx This site provides troubleshooting information to those who are having issues sending e-mail messages to Windows Live Hotmail. If the e-mail provider of your sender needs further assistance with their e-mail delivery issues, they will have to click on the second "here" link under "Sender services, tools, and issue submission" or submit the necessary information at: http://support.msn.com/eform.aspx?productKey=edfsmsbl&page=support_home_options_form_byemail&ct=eformts Please accept my apologies for not being able to assist you fully. You are valuable at Windows Live Hotmail, and we look forward to providing you with consistent and effective service. We appreciate your input and involvement in our Windows Live products. Sincerely, Jomary M. Windows Live Hotmail Technical Support Steve - Orange and Black ex Academy Link to comment Share on other sites More sharing options...
JACK FLASH Posted October 25, 2007 Share Posted October 25, 2007 Hello everyone, Hotmail must have read this topic, because all of a sudden I am now receiving blatmails and notifications on my hotmail adress. Hope it stays like this ! Link to comment Share on other sites More sharing options...
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